Utrecht, The Netherlands
Customer Support Officer Utrecht
Why Customer Support at Lyanthe
Do you want to work for a scale-up with a clear vision and great ambition? Then take on the challenge at Lyanthe! We believe businesses will prosper when relieved from the hassle of day to day administrational processes. That is why we offer platforms that automate administrational processes. Lyanthe is a “game changer” in the field of robotic process automation (RPA) in accounting and a partner of the largest accounting firms and banks in the Netherlands and Belgium. Our next step is to expand our growth to other countries in Europe.
Your role as a Customer Support Officer
You love helping people. You are organized, empathetic and you always put the interest of your clients first. As a Customer Support Officer you ensure that our clients can always count on us. You are proactive and ensure that you know what is going on with the customers you serve. If there are problems they know how to reach you and give them the confidence that you will solve it for them. You also collect all the information that product development needs to continuously improve our services.
What we can offer
Lyanthe offers room for initiative and personal development within an ambitious scale-up. With offices in the Netherlands, Portugal and the Philippines, Lyanthe is an inspiring and international working environment with passionate colleagues who share a great ambition. We organize social events such as: drinks, (board) game nights, dinners and BBQs. Our collaboration is based on a good salary, 24 vacation days, a pension plan and laptop.
What we find important in the role of a Customer Support Officer
Lyanthe is looking for enthusiastic colleagues who use their knowledge and experience to realize ambitions. Creativity, entrepreneurship and team focus are essential if you want to work at a scale-up like Lyanthe. In addition, in your role you have;
- at least a college degree.
- 1 to 2 years work experience
- experience in a service-oriented role
- experience in managing and operating software systems and / or websites.
- working knowledge of the Dutch and English language;
- a background in bookkeeping and/or accountancy is a plus ;
Something you desire?
Great! We would like to receive your resume and motivation to work at Lyanthe. You can send this by clicking on the ‘Respond to this vacancy’ button below and fill in the registration form. After we have received your application we will process it as quickly as possible. If you explain to us why this job suits you so well, we would like to invite you for an introductory meeting. See you soon!